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Sunday is national 211 day

Sunday is national 211 day, a time to recognize 211 services. 211 is the free, user-friendly phone number that helps people find the services they need for things like heating assistance, local food pantries, overcoming addiction and more. Anyone can access the service 24 hours a day, 365 days a year.

Thousands of 911 callers have ‘unacceptable' wait

The Dane County 911 Center has failed to meet national standards over the last year for answering emergency calls quickly enough, and data from each of the last four quarters shows thousands of calls took longer than 40 seconds to answer, according to a News 3 investigation.