911

Officials say 911 outages not affecting responsiveness

A 911 outage over the weekend affected local cellphone callers and the outages have been a reccurring issue over the past few weeks. Monroe, Trempealeau, La Crosse and Jackson counties have all been affected by the issues. 

Parisi calls for immediate changes to 911 system

Dane County Executive Joe Parisi wants smarter staffing decisions, better strategies and a suspension of how all 911 calls for police help are handled in an effort to "reduce call answer times" and the times it takes to dispatch emergency crews to a scene.

Thousands of 911 callers have ‘unacceptable' wait

The Dane County 911 Center has failed to meet national standards over the last year for answering emergency calls quickly enough, and data from each of the last four quarters shows thousands of calls took longer than 40 seconds to answer, according to a News 3 investigation.