Mayo, Gundersen to introduce ‘Aunt Bertha’ resource to bridge community services

(La Crosse Community Foundation Photo)

LA CROSSE, Wis. (WKBT) — Mayo Clinic Health System-Franciscan Healthcare and Gundersen Health System will co-sponsor two virtual events to introduce a new community resource.
The free resource is called “Aunt Bertha,” an easy-to-use system that can help connect individuals to programs and services that organizations and social services providers offer.
The events, which are duplicate sessions so people can choose whichever fits their schedules, will be:
• Tuesday, Dec. 8, from 10 to 11 a.m. Register here.
• Thursday, Dec. 10, from 1 to 2 p.m. Register here. 
The training sessions will demonstrate how to use the platform, which is free and includes many free tools for participants to use, organizers say.
“Aunt Bertha not only helps individuals but also can connect our community organizations in new ways,” says Sandy Brekke, a senior population health consultant at Gundersen.
“Recognition of the role that social determinants –income, education, employment, access to food and housing, etc. – play in influencing health outcomes is growing in the health-care field,” Brekke says in a letter announcing Aunt Bertha to organizations.
“Locally, our health systems are joining to develop strategies to more effectively address patients’ social needs by partnering with our community organizations,” she says.
Aunt Bertha users will be able to:
• Ensure that those who reach out through the platform can get access to services.
• Expand partnership networks with other agencies in this service region and beyond.
• Raise community awareness of programs and services
• Better understand clients’ needs and demonstrate organizations’ impact with free reporting and analytics tools.

Anyone with questions can contact Brekke at