La Crosse PD warns of new phone scam

LA CROSSE, Wis. (WKBT) — The La Crosse Police Department Thursday warned the public of a new phone scam where fraudsters claim to be from Apple.

The scammer claims the person’s Apple account has been hacked and is need of immediate repair. The scammer then requests a Cash app be downloaded and banking information entered for payment, which is followed by an unauthorized transaction.

Neither Apple nor any other tech company would do business that way.

Police recommend the following tips to avoid being scammed:

  • Register your phone number with the National Do Not Call Registry. If you are still receiving calls it is a good chance it is a scam. https://www.donotcall.gov/
  • Be wary of callers claiming you won a prize (if its too good to be true it is probably a scam).
  • Be cautious of caller ID as scammers can change the number on the screen to appear legitimate.
  • Report phone scams to federal agencies. They can’t investigate individual cases. But your report can help them collect evidence for lawsuits against scammers. To report to them please follow this link. https://www.ftccomplaintassistant.gov/#crnt&panel1-1
  • Don’t give in to anything that is pressured upon you.
  • Don’t say anything if a caller starts the call asking, “Can you hear me?” This is a common tactic for scammers to record you saying “yes.” Scammers record your “yes” response and use it as proof that you agreed to a purchase or credit card charge.
  • Don’t provide personal information to include social security number, credit card number or banking information.
  • Never send money via wire or prepaid debit card unless you are positive on where your money is going as once it is gone there is no getting it back.