Wisconsin DWD Job Centers to close, but help available online, via phone

83 employees impacted by pending closure of CFS Brands in Sparta

MADISON, Wis. (WKBT) – The Wisconsin Department of Workforce Development announced that Job Centers across the state will be closed to the public beginning Wednesday to help contain the spread of COVID-19 and to follow Gov. Tony Evers’ “Safer at Home” order.

Services to the public will remain available online, and assistance also will be available over the phone.

“Our dedicated job center staff have been putting themselves and their families at risk each day while working directly with the public providing assistance at the job centers statewide,” DWD Secretary Caleb Frostman said. “We are focused on preventing the spread of COVID-19 while still providing our customers with the support and assistance they need to access unemployment and job search services remotely.”

Customers filing for unemployment insurance should check the DWD’s website for information, videos, and to apply for unemployment benefits. Applying for unemployment benefits is a two-step process:

  • Apply online the week you become unemployed.
  • File a weekly claim for each week you would like to receive benefits.

People seeking jobs can find assistance online to create a resume, search for jobs, view online workshops and research labor market information. Job seekers can email questions to JobCenterofWisconsin@dwd.wi.gov. Staff will be offering over-the-phone appointments to assist people who are searching for jobs, registering at the Job Center of Wisconsin or using online tools.

Residents can call the following regional offices for job search assistance. Job center staffers will not be able to answer questions about specific unemployment insurance claims.

  • Western: (608) 789-5627 —  La Crosse, Buffalo, Crawford, Jackson, Juneau, Monroe, Trempealeau and Vernon.
  • West Central: (715) 836-5156 — Barron, Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, Polk and St. Croix.
  • Southwest: (608) 901- 5700 — Grant, Green, Iowa, Lafayette, Richland and Rock.

Additional information for employers and employees affected by job loss and economic changes because of COVID-19 can be found on the DWD’s COVID-19 information website.