Charter Communications raises minimum wage to $20 an hour


(WKBT) – Charter Communications is permanently raising the minimum wage for all employees to $20 per hour.

Charter CEO Tom Rutledge announced in an email today that the initial increase will be implemented immediately for frontline field technicians and customer service call center employees who work with nearly 30 million customers and who provide critical services to our communities, emergency relief workers, and government entities.

“Because of the important work we do, there will continue to be crises we will face, including hurricanes, floods, tornados, fires, and ice storms for as long as we are in business.  We keep people connected no matter what.  It’s the obligation we have to the communities we serve,” Rutledge said.

The frontline hourly workers, regardless of current wage, will receive an immediate $1.50 per hour increase and subsequent increases so that in 2022 all current and future hourly employees will have a starting rate of $20 an hour or more, according to a statement on the company’s website.

Charter has been working around the clock supporting its employees and customers during the COVID-19 health and economic crisis. Including offering Spectrum Internet up to 100 Mbps for free, including in-home Wi-Fi, to new subscriber households with teachers or K-12 or college students for 60 days, not terminating service for residential or small business customers who face difficult economic circumstances due to COVID, and opening our Wi-Fi hotspots across our footprint for public use.

“With our customers facing uncertain times, we are working hard to ensure we are rising to the challenge. We are proud to be a company that values our employees, our customers, and the communities we serve.”