On Your Side

Microwave Danger 2/25/13

Many of these fires are the result of human error.
But a new Consumer Reports investigation reveals some are caused by the appliances themselves.
That's today's On Your Side.

The Queen Anne High School condominiums are in a lovely, landmarked building. But tenant Joe Lyons is afraid for his safety. The condo board says he's one of ten residents who've reported KitchenAid microwaves that have started on their own, and in at least one case caused electrical arcing. Joe Lyons "I feel unsafe, especially when I heard the stories around the building of the sparking being so intense it sounded similar to fireworks." These photos are the aftermath of a fire in a Florida home that started in a microwave that was not in use, according to the official fire report. Both incidents, reported to the Consumer Product Safety Commission, involved the same microwave - KitchenAid model KHMS-155-LSS. Consumer Reports looked at thousands of pages of C-P-S-C documents in its investigation of appliance fires, including many obtained through its Freedom of Information Act requests. "41 of the CPSC reports involved KitchenAid microwaves that turned on by themselves, some causing fires." Consumer Reports also examined 82 similar reports involving some GE microwaves, six of which involved serious fires. Dan DiClerico "The reports listed various models, but 30 complaints involved the GE Spacemaker line of over-the-range microwave." None of those microwaves has been recalled. And the problem is not limited to these two manufacturers. The Consumer Product Safety Commission told Consumer Reports it has "an open investigation into the safety of kitchen appliances, including microwaves." If you have a problem with your microwave, unplug it and get a technician in to look at it. And it's a good idea to know which circuit breaker turns off the microwave in case of an emergency.
If you're experiencing a problem with any appliance, Consumer Reports says notify the manufacturer immediately.
And report the problem to saferproducts.gov.
For more details on Consumer Reports' investigation into appliance fires, go to Consumer Reports website."Whirlpool, the maker of one of the microwaves cited in our report, is now acknowledging its microwave --- the KitchenAid KHMS155LSS --- can malfunction and the company is offering free repairs to owners.
Click here for more details on how to get repairs.

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