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Protecting consumers from the latest scams

Viewers share scam emails, phone calls

Protecting consumers from the latest scams

LA CROSSE, Wis. (WKBT) - With smart phones and email, scammers have even more ways of getting to unsuspecting consumers.  The best way to battle them is to let people know about them.

We start with a state-wide consumer alert from the Wisconsin Consumer Protection Bureau.  Fake eviction notices are being emailed to some residents.  The email says the recipient will be kicked off the premises because of "multiple violations" and says the violations are detailed in an attached file.  That file likely contains malicious software, DO NOT OPEN IT.

If you get the email delete it immediately.  To set your mind at ease, under current Wisconsin law a valid eviction notice will not come to you by email.

We sent out a message on Facebook recently and viewers sent us dozens of examples, one was sent in by several viewers and it targets grandparents.

This scam can happen anytime, but it's most common around Spring Break.  The scammer will call grandparents and either pose as their grandchild, or tell them their grandchild is in trouble.  They'll say they are in legal trouble or have had a terrible accident and need money sent right away.

They will then ask for a credit card number or send the grandparent to a Western Union to send money.  If you get this call, it's a scam, hang up.  If you don't want to chance it and think your grandchild might need help, get some info from the caller, don't give any info, then hang up and call family members and check details.

In the cell phone era, you can usually just call your grandchild.

Finally, a viewer sent in a scam that someone was volunteering to help fix her computer.  Heidi from La Crosse said she got a phone call from a guy that sounded like he was from a different country, that there is a virus on her computer.  The man said he could see the virus and he could help fix it.

The caller told Heidi to go to a website and he would walk her through fixing it, Heidi was smart and hung up.  As Heidi pointed out, no one would call you up out of the blue to fix your computer.

These are just a few examples that we received in just the past 24 hours, there are many scams out there.  We want to bring as many to light as possible.  If you would like to share your scam with us you can email mmcpherson@wkbt.com, please include a copy of the scam.  You can also leave a message on our news8000 Facebook page.

If you want the latest consumer scams, go to the Wisconsin Department of Agriculture, Trade and Consumer Protection.

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