When Leta Pegram saw a jump in
her monthly telecom bill, she took
action.

Leta Pegram"Once I did see that my cable
bill was too high, I picked up the
phone."

She asked her cable company about
dropping some TV channels as a
way to save.

Leta Pegram
"And they said, 'Oh, no, no, no,
we have a special going on where
you can get the premium channels,
the HBO.' And I said, 'Listen, I'm

trying to save, I'm not trying to go
up, I'm trying to go down!'"

In the end, Leta managed to add
HBO and other premium channels
and still save 20 dollars a month.

Consumer Reports' annual survey
of subscribers shows you may be
able to save even more.

"44 percent of those who bargained
got up to 50 dollars a month off
their bill, and seven percent got an
even bigger discount."

If you use your cell phone more
than your home phone, some
companies are letting you make
a triple play with your cell phone
instead of a landline.

And if you want to keep both,
several major providers are
offering "quad plays" that let you
add your cell-phone service, too.

Rosalind Tordesillas
"Don't stick with the plan you've
always had. Explore new options.
Your situation changes, and you
might be paying for services you
don't even use all that much."

Leta Pegram tries to negotiate

every time she gets an increase.

Leta Pegram"If I see that it's getting to a point
where I can't handle the cost, I'm
gonna make a phone call." ."