For many, signing up for a new policy may take several conversations or several website visits.
"I know there's some general frustration right now with the online part," Elliott said. "I'm confident though we'll work the kinks out, and regardless, I know they will be happy once they get all the benefits. It can be life-changing."
If you need assistance signing up for Obamacare, contact your state's insurance department. Or visit www.healthcare.gov.